Hi, I'm

Wasae Qureshi

DevOps Engineer · SMTS at Salesforce

Building and scaling the infrastructure, pipelines, and automation that help engineering teams ship with speed and confidence.

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01. About Me

I'm a Senior DevOps Engineer with nearly a decade at Salesforce, where I've grown from supporting enterprise operations to architecting CI/CD infrastructure and enabling DevOps culture across the Service Cloud organization.

My path into software engineering wasn't linear. I struggled with fundamentals early on in college, but a pivotal internship and a shift in mindset changed everything. I rebuilt my foundation from the ground up, developed a genuine passion for the craft, and have been accelerating ever since.

Today I work at the intersection of software development and infrastructure — building the systems and tooling that help teams move faster and more reliably. I'm passionate about automation, clean pipelines, and solving problems that make engineers' lives easier.

~10 Years at Salesforce
SMTS Current Level
5+ Teams Across Org
SLO Cal Poly Alumni

02. Experience

DevOps Engineer SMTS

Salesforce Full-time · San Francisco Bay Area

Feb 2024 – Present
  • Enabling and exercising DevOps culture as a Senior member for the Salesforce Service Cloud organization.
DevOps Service Cloud CI/CD

DevOps Engineer MTS

Salesforce Full-time · San Francisco Bay Area

Jan 2019 – Feb 2024

Software Developer — Service Cloud Real Time Team May 2021 – Feb 2024

  • Developed software solutions for the Service Cloud Real Time team.

Software Developer — Content Experience Engineering Mar 2020 – May 2021

  • Built CI/CD pipelines to automate the build and delivery of Salesforce Documentation content.
  • Managed and configured AWS resources (Elastic Beanstalk, Load Balancers, VPCs, EC2) using Terraform.
  • Utilized Ansible to provision Virtual Machines for CI/CD workflows.
  • Acted as Scrum Master, leading effective sprint ceremonies and retrospectives.
  • Led a successful migration of content from legacy portal to Salesforce Help & Training.

Software Developer & Scrum Master — Shared Services, Salesforce.org Jun 2019 – Mar 2020

  • Set up CI/CD pipelines for the Salesforce.org development lifecycle.
  • Integrated SonarQube and NexusIQ to enhance code quality and security in the delivery pipeline.
  • Maintained and configured AWS servers; used Docker to manage services on EC2 instances.
  • Developed automation scripts to improve productivity for releases and infrastructure using Terraform.
Python Terraform Ansible AWS Docker Jenkins SonarQube

DevOps Engineer AMTS

Salesforce Full-time · San Francisco Bay Area

Jun 2016 – Dec 2018
  • Led the Events Enterprise Operations team supporting success.salesforce.com and the Salesforce Events app (Android & iOS).
  • Implemented automation initiatives using Python, Bash, and Apex, deployed via Jenkins on a scheduled basis.
  • Oversaw deployments into staging and production, ensuring smooth and error-free releases.
  • Triaged production issues and collaborated with development teams to ship fixes quickly.
  • Monitored system health with Splunk and New Relic; proactively configured alerts for anomalies.
  • Developed comprehensive documentation and enforced best practices to empower the operations team.
Python Bash Apex Jenkins Splunk New Relic

DevOps Engineer Intern

FireEye Internship · Milpitas, CA

Jun 2015 – Sep 2015
  • Implemented features on the Order Fulfillment Tool to automate shipment orders at the Manufacturing Operations site.
  • Leveraged Selenium to automate product licensing for a new FireEye product.
  • Created Ansible playbooks for seamless image deployment across manufacturing servers.
  • Built an automated QA tool using Jenkins for continuous product testing and quality assurance.
  • Developed a tool to automate downloading and organizing images for PXE setup.
Python Ansible Selenium Jenkins MySQL Bash

DevOps Engineer Intern

Syncplicity Internship · San Francisco Bay Area (formerly EMC)

Jun 2014 – Sep 2014
  • Built an automation tool using Jenkins for seamless build, test, and deployment of iOS and Android applications.
  • Implemented SOASTA automated testing within Jenkins for comprehensive pre-release quality checks.
  • Customized Jenkins plugins and leveraged Jenkins API with HipChat for enhanced team notifications.
Jenkins Bash Objective-C Git

03. Skills

Languages

Python Perl Bash Apex SQL Java Objective-C

DevOps & CI/CD

Jenkins Ansible Terraform Docker SonarQube NexusIQ

Cloud & Infrastructure

AWS EC2 Elastic Beanstalk Load Balancers VPCs

Monitoring & Testing

Splunk New Relic Selenium SOASTA

Tools & Practices

Git Agile / Scrum Kanban Regex MySQL

04. Education

California Polytechnic State University

San Luis Obispo, CA

2012 – 2016

B.S. Software Engineering

Activities & Societies: Computer Engineering Society  ·  White Hat  ·  Linux Users Group

05. Get In Touch

I'm always open to connecting with fellow engineers, discussing DevOps, or exploring new opportunities. Feel free to reach out.

LinkedIn GitHub