Hi, I'm

Wasae Qureshi

DevOps Engineer · SMTS at Salesforce

Building and scaling the infrastructure, pipelines, and automation that help engineering teams ship with speed and confidence.

View My Work Get In Touch

01. About Me

I'm a Senior DevOps Engineer with nearly a decade at Salesforce, where I've grown from supporting enterprise operations to architecting CI/CD infrastructure and enabling DevOps culture across the Service Cloud organization.

My path into software engineering wasn't linear. I struggled with fundamentals early on in college, but a pivotal internship and a shift in mindset changed everything. I rebuilt my foundation from the ground up, developed a genuine passion for the craft, and have been accelerating ever since.

Today I work at the intersection of software development and infrastructure — building the systems and tooling that help teams move faster and more reliably. I'm passionate about automation, clean pipelines, and solving problems that make engineers' lives easier.

~10 Years at Salesforce
SMTS Current Level
5+ Teams Across Org
SLO Cal Poly Alumni

02. Experience

DevOps Engineer SMTS

Salesforce Full-time · San Francisco Bay Area · On-site

Feb 2024 – Present
  • Serve as a senior technical lead for the Service Cloud organization, driving the evolution of DevOps culture and high-scale infrastructure standards.
  • Architect and manage complex cloud environments, focusing on service mesh configurations and API protocols to ensure seamless real-time communication.
  • Lead cross-functional initiatives to improve CI/CD maturity, reducing deployment lead times while maintaining strict compliance and safety standards.
Bash Terraform AWS Docker Kubernetes CI/CD Python Jenkins Service Mesh

DevOps Engineer MTS

Salesforce Full-time · San Francisco Bay Area

Jan 2019 – Feb 2024

Service Cloud Real-Time Team

  • Developed and optimized software solutions for real-time infrastructure, ensuring sub-millisecond reliability for global services.

Content Experience Engineering

  • Automated the build and delivery process for Salesforce documentation using Ansible and Jenkins, migrating legacy portals to the modern Salesforce Help & Training site.

Infrastructure Lead

  • Managed AWS resources (Load Balancers, VPCs) via Terraform and acted as Scrum Master to streamline delivery across shared services teams.
Python Terraform Ansible AWS Docker Jenkins SonarQube

DevOps Engineer AMTS

Salesforce Full-time · San Francisco Bay Area

Jun 2016 – Dec 2018
  • Operations Leadership: Led the Events Enterprise Operations team, managing the infrastructure and backend stability for the Salesforce Events apps (iOS/Android) and success.salesforce.com during flagship global events.
  • Process Automation: Developed custom automation suites using Python, Bash, and Apex to eliminate manual data migrations and health checks, leveraging Jenkins for scheduled execution.
  • Reliability & Monitoring: Engineered proactive monitoring dashboards in Splunk and New Relic, reducing Time-to-Detect (TTD) for production anomalies through automated alerting.
  • Full-Stack Debugging: Performed deep-dive root cause analysis across diverse stacks, including Java (Android), Objective-C (iOS), and React/Backbone.js, ensuring high availability for customer-facing portals.
Python Bash Apex Jenkins Splunk New Relic React Java Objective-C

DevOps Engineer Intern

FireEye Internship · Milpitas, CA

Jun 2015 – Sep 2015
  • Manufacturing Infrastructure: Automated the manufacturing fulfillment pipeline by building an "Order Fulfillment Tool," significantly reducing manual overhead in shipment processing.
  • Configuration Management: Revamped site PXE-Servers for better performance and authored Ansible Playbooks to standardize image deployment across all manufacturing servers.
  • Automated QA: Designed a Jenkins-based QA tool to trigger automated product testing, integrating Selenium for web-based licensing automation.
Bash Agile Methodologies Python Ansible Selenium Jenkins

DevOps Engineer Intern

Syncplicity Internship · Santa Clara, CA

Jun 2014 – Sep 2014
  • CI/CD Pipeline Development: Built and scaled a robust mobile CI/CD pipeline using Jenkins, facilitating automated builds and deployments for both iOS and Android platforms.
  • Tooling & Integration: Extended Jenkins functionality by developing custom API integrations (including HipChat notifications) to streamline developer feedback loops.
  • Mobile Test Automation: Integrated SOASTA automation tools within the build pipeline to ensure pre-release quality validation.
Bash Agile Methodologies Jenkins Git

03. Skills

Languages

Python Perl Bash Apex SQL Java Objective-C

DevOps & CI/CD

Jenkins Ansible Terraform Docker SonarQube NexusIQ

Cloud & Infrastructure

AWS EC2 Elastic Beanstalk Load Balancers VPCs

Monitoring & Testing

Splunk New Relic Selenium SOASTA

Tools & Practices

Git Agile / Scrum Kanban Regex MySQL

04. Education

California Polytechnic State University

San Luis Obispo, CA

2012 – 2016

B.S. Software Engineering

Activities & Societies: Computer Engineering Society  ·  White Hat  ·  Linux Users Group

05. Get In Touch

I'm always open to connecting with fellow engineers, discussing DevOps, or exploring new opportunities. Feel free to reach out.

LinkedIn GitHub